Can't login via Tapatalk / Edit Account Settings is a 404..

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Daniel Jewesbury
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Location: Belfast, Antrim, UK

Can't login via Tapatalk / Edit Account Settings is a 404..

Post by Daniel Jewesbury »

I can't login at the moment via Tapatalk on my iPhone. No problem here on the laptop, but on the phone, I just get a message saying that I've exceeded the permitted number of login attempts and have to complete a CAPTCA - which of course doesn't display in the Tapatalk login screen.

I can't change my password either, since the Edit Account Settings pane in the Profile tab of the Control Panel is currently returning a 404 dead link.

Any suggestions?
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Glenn E.
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Re: Can't login via Tapatalk / Edit Account Settings is a 404..

Post by Glenn E. »

That sounds like an issue with the iPhone version of the app. Have you tried deleting the app and re-installing?
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Brad Bogdan
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Re: Can't login via Tapatalk / Edit Account Settings is a 404..

Post by Brad Bogdan »

I've had the same problem, and the same issue seems to be popping up on the other port forum as well, it seems to be tapatalk update related. Uninstalling the app didn't fix things, so I actually made a second account so I could post from my phone.


Sent from my iPhone using Tapatalk
Daniel Jewesbury
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Re: Can't login via Tapatalk / Edit Account Settings is a 404..

Post by Daniel Jewesbury »

Hmm. I reinstalled the app; no beans; and I have not had the problem with my PortForum account. Any joy with that 404 dead link?
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Glenn E.
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Re: Can't login via Tapatalk / Edit Account Settings is a 404..

Post by Glenn E. »

Daniel Jewesbury wrote:Any joy with that 404 dead link?
Have you submitted a ticket? That's the best way to get forum/website issues resolved.

http://www.fortheloveofport.com/helpdesk
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Andy Velebil
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Re: Can't login via Tapatalk / Edit Account Settings is a 404..

Post by Andy Velebil »

Interesting. I use iPhone and have not had any issues. Please do full out a help desk ticket so out techies can start looking into it ASAP. Thanks
Andy Velebil Good wine is a good familiar creature if it be well used. William Shakespeare http://www.fortheloveofport.com
Daniel Jewesbury
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Location: Belfast, Antrim, UK

Re: Can't login via Tapatalk / Edit Account Settings is a 404..

Post by Daniel Jewesbury »

Andy Velebil wrote:Interesting. I use iPhone and have not had any issues. Please do full out a help desk ticket so out techies can start looking into it ASAP. Thanks
have submitted a ticket for the dead link. hopefully this will then allow me to change my password and the tapatalk issue will be resolved. we'll see.
Daniel Jewesbury
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Location: Belfast, Antrim, UK

Re: Can't login via Tapatalk / Edit Account Settings is a 404..

Post by Daniel Jewesbury »

Well, my ticket has been unanswered for a week. Still no solution to this.
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Re: Can't login via Tapatalk / Edit Account Settings is a 404..

Post by Julian D. A. Wiseman »

Did you get a receipt for your ticket? (Of course signed in, at least, sequiplicate.)
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Andy Velebil
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Re: Can't login via Tapatalk / Edit Account Settings is a 404..

Post by Andy Velebil »

I've notified our techs to look into this. Sorry for any delay.
Andy Velebil Good wine is a good familiar creature if it be well used. William Shakespeare http://www.fortheloveofport.com
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Stewart T.
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Re: Can't login via Tapatalk / Edit Account Settings is a 404..

Post by Stewart T. »

Apologies for the delay. We are looking into this now.
Stewart T. (Admin) [email protected]
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David Spriggs
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Re: Can't login via Tapatalk / Edit Account Settings is a 404..

Post by David Spriggs »

The forum User Control Panel works for me. Please try changing your password in you profile here:
http://www.fortheloveofport.com/wp-admin/profile.php
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Glenn E.
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Re: Can't login via Tapatalk / Edit Account Settings is a 404..

Post by Glenn E. »

That link works. It's going through the User Control panel that results in a 404 error (and still does, I just tested it).
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David Spriggs
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Re: Can't login via Tapatalk / Edit Account Settings is a 404..

Post by David Spriggs »

Right. I'm just trying to get Daniel going.
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David Spriggs
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Re: Can't login via Tapatalk / Edit Account Settings is a 404..

Post by David Spriggs »

I got Daniel going again on Tapatalk.
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