I can't talk about the US, but I can talk about the EU which is the biggest market for EU based wine producers. There are a handful of wine producers in the EU which sell purely on the basis of mailing lists, they sell out because they have spent years building a reputation and building direct relationships with consumers. Tourism and welcoming visitors is the way to start as this builds loyalty, and from this loyalty builds the mailing list. It doesn't work for medium or large wineries as easily because of the problems that you highlight, but within the EU all you need to do is to put the bottles in a styro shipper and call DHL. It's not complicated. DHL pick-up, take the box to its destination, deliver to the consumer and at the same time collect any local taxes due. Done. Simple. And following the same sort of model as SFE are using in the Graham Lodge shop. The reward for the winery is that they sell at substantially more than they would through the various layers and intermediaries; the consumer buys at a net cost a little below the normal retail price for wines of similar quality.Andy Velebil wrote:Alex,
I'll speak in reference just for the USA, as it highlights the problem of such a model for most wineries. Keep in mind most wineries are very small operations, with very limited cash flows and few full time employees as a result. I know from speaking to a number of California wine makers it's a huge nightmare to sell direct to consumers. The laws in every state are different, and the laws within each state can vary also. There are permits in each state and or city/county to apply for and pay for each year. Then you have to sort out which states/cities/counties you can and can't ship to. Then you have weather issues and storage issues for months on end when you can't ship to half the states 6-8 months out of the year and you have to sort out that it's ok to ship to Los Angeles today but you can't ship to New York because the truck goes through Nevada which is going to be 115 degrees this week. Then some states/counties require that the producer send them taxes on the shipped products. That is just some of the logistical issues that the UK doesn't face. Imagine if you were a small winery (which makes up most in the world) where it's basically you (the winemaker) and your spouse (customer service) and maybe one or two other workers running the day to day field operations. How are you going to sort all that out?
While I agree in theory it would be nice, it just wouldn't work for most wine producers out there.
And to succeed, this approach doesn't need a winery that produces only top quality and exclusive 100 Parker point wines, it's currently being used by a small start up winery based in London (http://www.londoncru.co.uk) who only sell direct and produce around 100,000 bottles per year, if I recall correctly.
It's also interesting to note that most of the wineries appearing on http://www.winerymailinglists.com/TheFu ... ional.html are based in the US, despite the problems you've highlighted. That surprised me a lot given how complex the alcohol commercial environment is in the US.