Moses wrote:
Would you accept a 50% refund on "if it was corked, otherwise faulty or DOA" deal?
Absolutely not. While I have never returned or even considered doing so when having a bad Port experience from a bottle purchased at retail, it is my belief that within the confines of purchasing ANY wine off of a restaurant wine list, they accept all responsibility for bad bottles ... not the customer. There's a reason we pay 3-4x the retail price in a restaurant and that also includes them absorbing these risks (as just one of the reasons for higher pricing). This comes from someone who worked in all levels of foodservice management the majority of my adult life.
Dow 1896 Nebuchadnezzar (20 bottles)
Moderators: Glenn E., Roy Hersh, Andy Velebil
Re: Dow 1896 Nebuchadnezzar (20 bottles)
Ambition driven by passion, rather than money, is as strong an elixir as is Port. http://www.fortheloveofport.com
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Re: Dow 1896 Nebuchadnezzar (20 bottles)
+1 to what Roy said. If I'm paying that much from a restaurant I'd want a full refund if it's bad.
Andy Velebil Good wine is a good familiar creature if it be well used. William Shakespeare http://www.fortheloveofport.com
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Re: Dow 1896 Nebuchadnezzar (20 bottles)
I did not know this was on offer at a restaurant. I would agree with the both of you if that were the case.Andy Velebil wrote:+1 to what Roy said. If I'm paying that much from a restaurant I'd want a full refund if it's bad.
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