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Posted: Thu Nov 09, 2006 8:08 am
by Nicholas
As Derek advised me to ask what would happen if the wine was spoiled, I received an e-mail answering my inquiries.

Nicholas,

Thanks for your email. In answer to your questions, the wine is safe whilst in transit to you, and if any bottles are broken or damaged, we will of course issue you a credit for these (this happens very rarely). As far as spoiled wine goes, for wines of this age we can not offer any kind of guarantees that the wine will not be corked/oxidized. We will however try to use our experience to ensure that to the best of our knowledge, the wine has been kept in suitable conditions.

Do let me know should you have any further questions.

I'm sure it will be OK as they are reliable enough with good feedbacks. Will place an order tomorrow.

Many thanks to you all for the advise. Much appreciated.